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We're here to help you with any questions or issues

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For general inquiries and support

For privacy and legal matters

For DMCA and copyright concerns

We aim to respond to all inquiries within 24-48 hours during business days.

Simply paste the RedNote video URL into our downloader, click "Download Video," and your video will be ready for download in seconds.

Yes, our basic video downloading service is completely free. We may offer premium features in the future.

We support MP4 format, which is the most common format for RedNote videos. All downloaded videos are in high quality.

You should only download videos that you own or have permission to download. We are not responsible for copyright violations by users.

Please use the contact form above and select "Bug Report" as the subject. Include as much detail as possible about the issue you encountered.